Return & Refund Policy

At ProcService, your satisfaction is our priority. If you’re not completely happy with your purchase, we provide a simple and hassle-free return and refund process under the following conditions:

Return Eligibility (within 7 days of delivery):

You may request a return or exchange if:

• The product is received damaged, defective, or faulty at the time of delivery.
• The item does not match the original specifications or is different from what you ordered.

Refund Process:

• Once we receive and inspect your returned item, your refund will be processed within 5–7 working days.
• Refunds will be issued back to the original payment method (Debit Card or Bank Transfer).
• You will receive a confirmation email once your refund has been initiated.

Important Notes:

• Items must be returned in their original packaging, unused, and in resalable condition.
• Shipping costs are non-refundable unless the item was delivered in error or arrived damaged.

For return requests, please contact our support team at info@procservice.com with your order number and reason for return.